Welcome to the Powerware RMA online form.

You can choose to fill in a new online claim form or track the progress of an existing claim. Please choose from the options on the left hand side.

Eaton Corporation recently made a voluntary commitment to adhere to guidelines established governing the transport of UPSs and batteries. Eaton has begun shipping all new Powerware UPSs with internal batteries disconnected in an effort to maximize safety for personnel, transport systems, and UPS equipment during travel.

Please ensure before filling out the RMA request form that you have connected the batteries and performed a start up as per the user manual.